As a graphic designer, I subscribe to a lot of stock illustration and photo websites and I trust them to keep my contact and other information safe. But, sometimes, despite your best efforts and the faith you put into online service providers, you get a surprise.
For example, this week, I got an email from a designer showing his work and asking me to view his portfolio. It was clear he’d got my contact information from one of my favorite stock photo services because their logo was on all the images in the email. But, here’s the problem: my address and more than 300 others were clearly posted at the top of the message. The person sending it did not use BCC (blind carbon copy). He also did not have permission to email me.
A quick reply from a customer service rep
I saved the email as a PDF and promptly replied to the customer service rep with the attachment.
Was it important to tell the company about this experience?
Absolutely yes! My email was shared with hundreds of other people I do not know and without my permission.
“Online services that expose your contact information put you at risk of increased future spamming by people as well as bots searching for email addresses,” said digital marketing expert Will Hanke of Red Canoe Media. “If the sender had used BCC, it would have kept your address private and that would help to prevent devious people who might use these addresses inappropriately.”